Privacy Policy
π Your privacy is important to us
PERIMETRE360 is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information.
1. Data Controller
The controller of your personal data is:
PERIMETRE360
Email: contact@perimetre360.com
Phone: +243 820 457 490
Address: 6, Avenue Tshikuya, MΓ©tΓ©o-Ngaliema, Democratic Republic of Congo
2. Personal Data Collected
We collect the following personal data:
2.1. Identification Data
- First and last name
- Email address
- Phone number
- Company name
- Job title
2.2. Navigation Data
- IP address
- Browser type
- Pages visited
- Visit duration
- Geolocation data (if authorized)
2.3. Communication Data
- Messages and quote requests
- Communication history
- Contact preferences
3. Processing Purposes
Your personal data is processed for the following purposes:
3.1. Service Provision
- Respond to your quote requests
- Provide our engineering services
- Ensure project follow-up
- Maintain customer relationship
3.2. Communication
- Contact you about our services
- Send information about our projects
- Answer your questions
- Handle complaints
3.3. Service Improvement
- Analyze website usage
- Improve our services
- Develop new products
- Personalize your experience
3.4. Legal Obligations
- Comply with accounting obligations
- Respond to authority requests
- Ensure system security
4. Legal Basis for Processing
The processing of your personal data is based on:
β Consent
For sending marketing communications and using non-essential cookies.
β Contract Performance
For providing our services and fulfilling our contractual obligations.
β Legitimate Interest
For improving our services, system security, and customer relationship management.
β Legal Obligation
To comply with our accounting and tax obligations.
5. Data Sharing
We never sell your personal data. We may share your data with:
5.1. Service Providers
- Website hosting
- Email marketing services
- Analytics tools (Google Analytics)
- Payment services
5.2. Competent Authorities
Only if required by law or to protect our legal rights.
6. Data Retention
We retain your personal data for the following periods:
π Customer Data
Duration: 3 years after the end of the contractual relationship
Purpose: Customer relationship management and legal obligations
π Prospect Data
Duration: 3 years after last contact
Purpose: Commercial communication
π Navigation Data
Duration: Maximum 13 months
Purpose: Website analysis and improvement
7. Your Rights
Under GDPR, you have the following rights:
π Right of Access
You can request what personal data we hold about you.
βοΈ Right of Rectification
You can request correction of inaccurate or incomplete data.
ποΈ Right of Erasure
You can request deletion of your personal data.
βΈοΈ Right to Restriction
You can request limitation of processing of your data.
π€ Right to Portability
You can request retrieval of your data in a structured format.
π« Right to Object
You can object to processing of your data for legitimate reasons.
7.1. How to Exercise Your Rights
To exercise these rights, contact us:
- Email: contact@perimetre360.com
- Mail: 6, Avenue Tshikuya, MΓ©tΓ©o-Ngaliema, Democratic Republic of Congo
We will respond within one month. If you are not satisfied with our response, you can contact the relevant data protection authority.
8. Cookies and Similar Technologies
Our website uses cookies to improve your browsing experience.
8.1. Types of Cookies
πͺ Technical Cookies
Purpose: Website functionality
Duration: Session
Legal Basis: Legitimate interest
π Analytics Cookies
Purpose: Audience analysis (Google Analytics)
Duration: 13 months
Legal Basis: Consent
βοΈ Preference Cookies
Purpose: Remember preferences (theme, language)
Duration: 12 months
Legal Basis: Consent
8.2. Cookie Management
You can manage your cookie preferences via:
- Your browser settings
- Our cookie banner (if present)
- Your account settings
9. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption: Data encrypted in transit and at rest
- Access: Restricted access to personal data
- Training: Staff trained in data protection
- Audit: Regular security controls
- Backup: Secure data backups
10. International Transfers
Your data may be transferred to countries outside the European Union. In such cases, we ensure appropriate safeguards are in place:
- European Commission adequacy decision
- Standard contractual clauses
- Approved certification or codes of conduct
11. Minors
Our services are not intended for minors under 16 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately.
12. Changes to This Policy
We may modify this privacy policy. Significant changes will be notified by email or via our website. We encourage you to check this page regularly.
13. Contact and Complaints
π Contact Us
Email: contact@perimetre360.com
Phone: +243 820 457 490
Address: 6, Avenue Tshikuya, MΓ©tΓ©o-Ngaliema, Democratic Republic of Congo
ποΈ Supervisory Authority
If you are not satisfied with our response, you can contact the relevant data protection authority in your country.
Last updated: [Date to be completed]